Cognizant and Travelport expanded their 20-year strategic partnership. They aim to transform Travelport into the first AI-native platform for global travel retailing. The initiative will embed artificial intelligence across travel industry platforms, products, and operations.
The collaboration focuses on modernizing technology, automating business workflows, and innovating products by embedding AI capabilities. This phase builds on an AI transformation initiative that began in May 2026. That prior initiative established the foundational architecture for these developments. Cognizant's teams will implement changes across 18 countries. The initial focus is on booking and servicing systems.