SoundHound AI is expanding into the financial services sector to deploy conversational AI agents for banking and insurance. The company is leveraging its recent acquisition of LivePerson to offer multichannel AI agents for highly regulated industries.
During the second quarter of 2026, SoundHound renewed or expanded contracts with two of the world’s top seven banking institutions.
The OASYS platform provides 24/7 AI agents capable of handling inquiries from balance checks to loan applications. These tools help financial institutions automate customer interactions and reduce operational costs.
SoundHound integrated specific security, compliance, and traceability features into the platform for mission-critical banking workflows.