Okta is positioning itself to secure AI agents for enterprise customers facing technical uncertainty. President and COO Eric Kelleher identified customer confusion as the company’s primary competitor during the Goldman Sachs Communacopia + Technology Conference.

The company’s AI security strategy focuses on three specific areas. It monitors where agents are deployed, determines which systems they can access, and manages authorized actions.

Kelleher emphasized that Okta’s independence and integration capabilities distinguish it from other vendors entering the identity security market. The firm provides a neutral platform to maintain flexibility as AI technologies evolve.