Lowe’s launched a drone delivery service on September 24, 2026. The company is the first home improvement retailer to offer this fulfillment method. The pilot program operates in Charlotte, North Carolina, and aims to reach customers in as little as 20 minutes.
Lowe’s partnered with Alphabet’s Wing and DoorDash for the initiative. Customers place orders for eligible products through the DoorDash app. The service carries items weighing up to approximately 2.5 pounds, including hand tools and paint supplies.
The strategy addresses customer needs for forgotten items mid-project. This service expands Lowe’s existing same-day delivery and pickup options. Lowe’s and Home Depot shares both dipped in pre-market trading following the announcement.