The Cigna Group will exit the Affordable Care Act (ACA) individual insurance marketplaces after the 2026 plan year. This decision affects approximately 369,000 customers. The withdrawal impacts policyholders across 11 states. Affected individuals must find new health coverage for 2027.
Cigna is shifting its focus toward higher-growth areas like employer-sponsored plans and Evernorth health services. Evernorth manages the company's pharmacy benefit operations. Incoming CEO Brian Evanko stated the company lacks a clear path to meaningfully grow the individual exchange business.
The move follows a period of declining enrollment. Market conditions also worsened after enhanced federal subsidies for these plans expired.